There are two matters that are completely and utterly different and separate – (a) knowing what NSW Health is like, and (b) doing anything about what NSW Health is like.
Modern communication technology has made (a) kindergarten stuff – anybody with a computer and internet connection can do that.
But (b) is totally in the hands of Mike Bairds and Jillian Skinners.
Fortunately, modern communication technology has made it kindergarten stuff to know what Mike Baird and Jillian Skinner are like too – but we’re stuck with them until we, the people, kick them out of office and replace them with people who are better, that’s if we can find any.